Sage 100 Paperless Issue: Printer not activated, error code

Are you tired of encountering the dreaded "printer not activated, error code" message while trying to go paperless with Sage 100? Don't worry, you're not alone! This frustrating issue can cause major setbacks and stress for any business looking to streamline their processes. In this blog post, we'll explore the causes and solutions for this pesky problem so that you can get back on track with your paperless efforts. So buckle up, grab a cup of coffee, and let's dive in!

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What is the Sage 100 Paperless Issue?

The Sage 100 Paperless issue occurs when the printer is not activated, or when there is an error code. To resolve the issue, follow these steps:

1. Check to make sure that the printer is plugged into an active outlet and that it is turned on.

2. If the printer is connected to a network, make sure the network cable is properly plugged in and turned on.

3. If using a USB cord, try switching between ports on the printer.

4. If using a wireless connection, try rebooting your router.

5. If all else fails, call customer service for assistance resolving the issue

How to resolve the Sage 100 Paperless Issue

If your printer is not activated, or you are getting an error code when attempting to print, there are a few things that you can do in order to resolve the issue. First and foremost, make sure that the printer is powered on and connected to your computer. If the printer is already connected to your computer, check to see if the printer driver is installed and up-to-date. If you are still receiving an error code, it may be necessary to reset the printer's configuration settings. To do this, follow these steps: 1. Open the printer's control panel by clicking on its icon on your computer's desktop.

2. Under "Device Settings," click on "Reset Configuration."

3. In the "Reset Configuration" window that opens, click on "Next."

4. In the next window, select which type of reset you would like to perform (i.e., Power On/Off Reset or Paper Menu Reset).

5. Click on "OK" to begin the process of resetting your printer's configuration settings. If after following these steps you still have issues printing from Sage 100 documents, please contact customer service for further assistance!

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Error Code: 100

If you are experiencing an issue with your Sage Paperless printer, it is possible that the printer has not been activated. In order to troubleshoot this issue, please try a few different methods to activate your printer. If all of these fail, please reach out to your Sage representative for assistance. The most common error code that users experience with their Sage Paperless printers is 100. This error code typically indicates that the user's printer was not successfully registered with Sage. To troubleshoot this issue, please try the following: - Verify that your printer is plugged into an active outlet and working properly - Try reinstalling the drivers for your printer - Check to see if there are any recently installed software updates that might be interfering with the activation process

Resolution steps

The following are resolution steps to resolve the "Sage Paperless Issue: Printer not activated, error code"

1. Check if the printer is online by going to the printer's online menu and checking that it is listing as "connected." If not, ensure that the computer is connected to the printer using an Ethernet cable.

2. Verify that the driver for the printer is up-to-date. For Windows, head to ,For MacOS, go to In both cases, be sure to select your operating system and click on "Download." Once downloaded, double-click on the driver file to install it.

3. Ensure that all cables are properly connected between the computer and printer including power cords and ethernet cables. Additionally, make sure that any external devices (such as scanners or copiers) are turned off before plugging them into the printer port on your computer. Finally, restart your computer and printer if necessary.

Conclusion

If you are experiencing an issue with your printer not being activated, or having received an error code, our team here at Sage 100 can help. Our experts are constantly on the lookout for new and improved technologies that can benefit our clients, so don't hesitate to reach out if you have any questions. Thank you for choosing Sage 100!Contact now for more information- (800) 964-3096.

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