KPI# 1-Optimizing On-Time Delivery: The Key to Customer Satisfaction and Efficiency
Delve into this blog to decode the intricacies of the on-time delivery supply chain KPI metric, understand its impact & unravel the strategies to achieve it.
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Optimizing On-Time Delivery in Supply Chains
This article discusses the importance of on-time delivery in supply chains and how to achieve it. On-time delivery is a key performance indicator (KPI) that measures a supply chain’s efficiency and reliability. It is important because it impacts customer satisfaction, brand reputation, and operational efficiency.
To calculate the on-time delivery percentage, a company must first define what “on-time” means for them. Then, they can collect data on the number of orders delivered on time and the total number of orders. Once they have this data, they can use a formula to calculate the percentage.
There are a number of ways to improve on-time delivery, including process optimization, workforce management, and leveraging digital tools.
You can read more about optimizing on-time delivery in supply chains in this article: https://propelapps.com/blog/mobile-supply-chain/optimizing-on-time-delivery-supply-chain-kpi/
