Automate the Lifecycle of IT Assets using ServiceNow ITAM on the ServiceNow Platform

ServiceNow ITAM (IT Asset Management) enables you to track and optimize your business's digital resources expertly. With a powerful configuration management database (CMDB), you can successfully manage the end-to-end lifetime of software, hardware, non-IT assets, and cloud services on one system. The program provides an ITAM information center that works with your configuration management database (CMDB), removing the need for data integration, normalization, and validation. 

ServiceNow ITAM  is a component under ServiceNow's IT Workflows offerings that manages the complete lifecycle of IT hardware, software, and cloud-based resources on a single ServiceNow platform. ITAM focuses on an asset's financial worth and risk and managing a diverse asset inventory. It integrates financial, inventory, legally binding, and risk-related obligations for enterprises to manage the whole life cycle of their assets and help in operational and strategic choice-making.

Hardware Asset Management (HAM):

Hardware Asset Management (HAM) is an ongoing procedure involving handling physical equipment from acquisition to asset disposal. HAM is essential in any organization since they work in tandem. Organizations may acquire a complete and comprehensive image of their hardware by managing device lifecycles and accompanying responsibilities on a single system. 

• You could boost efficiency while decreasing risk using automated IT operations across the device's lifespan.
• Every hardware asset's comprehensive lifespan statistics will inform the IT staff when they need to take measures.

Software Asset Management (SAM):

Software Asset Management (SAM) is the comprehensive process of recording, assessing, and managing software licenses over their entire lifespan. SAM is crucial for controlling legal risks associated with software ownership and expiry and ensuring that organizations adhere to morality and software-related compliance laws. It is a centralized record-keeping system that keeps you up to speed on unused licenses, prospective threats, and compliance issues.

• With a solid CMDB, ServiceNow SAM successfully tracks and manages programs in real-time.
• By utilizing the exclusive single-platform offering for integrating crucial software data into digital operations, you can maximize the return on your ServiceNow expenditure.

By Implementing ServiceNow ITAM, Companies can leverage:

• Get a glimpse into your asset estate to help you make better decisions, optimize asset utilization, and provide superior customer service.
• Efficient immediate time assessments of resource availability allow for better distribution of resources and quicker request resolution.
• ServiceNow ITAM simplifies procurement by providing a single ServiceNow platform to administer all IT asset obligations. This allows organizations to avoid recurring purchases and reduce total spending on procurement.
• Given the rise of software that uses cloud-based solutions, businesses need to handle their SaaS licenses properly.
• Using the ServiceNow asset management solution, businesses could gain insights into the utilization, execution, and cost of their technology investments. 

Conclusion 

ServiceNow ITAM is a centralized platform for managing the entire software and hardware inventory lifecycle. The ServiceNow platform provides a complete platform that allows businesses to keep track of all IT assets they have throughout their life cycles, maximize their usage, automate internal procedures, and significantly enhance the business's efficiency.

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