Shipped Complete per Customer Order: A Critical Metric for Supply Chain Excellence

In today's competitive market, customer satisfaction is paramount. One key metric that can help you achieve this is 'Shipped Complete per Customer Order'. This metric measures the percentage of customer orders that are shipped complete without any missing items.

Achieving high scores in this metric signifies robust inventory management, efficient order processing, and ultimately leads to enhanced customer loyalty and reduced operational costs.

How to Improve Shipped Complete per Customer Order

There are four strategic pillars that can help you achieve high scores in this metric:

1. Advanced Inventory Management: This includes using real-time inventory tracking, implementing lean warehousing principles, and utilizing predictive analytics.

2. Optimizing Order Fulfillment Processes: This includes implementing lean warehousing principles, using automated picking systems, and establishing stringent quality control checks.

3. Technology Integration: This includes leveraging warehouse management systems, mobile barcode scanning, and enterprise resource planning (ERP) systems.

4. Continuous Improvement and Workforce Empowerment: This includes providing regular training for staff, using feedback and analytics to identify areas for improvement, and effectively managing change.

Propel Apps: Your Partner in Supply Chain Excellence

Propel Apps' mobile supply chain platform can help you achieve your 'Shipped Complete per Customer Order' goals. Our platform provides real-time inventory visibility, automated picking and packing, and seamless integration with your existing systems.

Read the full blog post to learn more about how Propel Apps can help you master 'Shipped Complete per Customer Order'.

Read more at: https://propelapps.com/blog/mobile-supply-chain/mastering-shipped-complete-per-customer-order/