Managed Security Services

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Remote Monitoring Technologies provides the managed services to best serve every client’s need:

  1. Regular system maintenance: Regular maintenance provided to keep the enterprise video surveillance solution functioning smoothly and to prevent potential problems from arising. This can include tasks such as cleaning cameras, checking, and tightening connections, and updating software.
  2. Proactive monitoring: Remote Monitoring Technologies proactively monitors the customer’s system to detect any issues and resolve them before they become major problems.
  3. Technical expertise: Remote Monitoring Technologies has the technical expertise to quickly and effectively resolve any issues that may arise. This includes having a team of certified technicians and access to the latest technologies and tools.
  4. Customer communication: Remote Monitoring Technologies keeps every customer informed of any issues or updates regarding their system and provide regular reports on the performance of the system.
  5. Data security: Remote Monitoring Technologies maintains robust data security measures in place to protect the customer’s sensitive information, such as video footage and system logs.
  6. Service and Maintenance Agreements: We strive to ensure each managed services agreement between the customer and Remote Monitoring Technologies will clearly define the scope of services provided, responsibilities, and expected outcomes.

    To know more please visit: https://rmtcam.com/ or call: 469-751-3547.