Southwest Airlines BOS Terminal +1-888-839-0502

Hello, Southwest Airlines operates from Terminal B at Boston Logan International Airport (BOS), offering passengers a seamless and efficient travel experience. This terminal, a hub for Southwest's operations, provides a range of services and amenities designed to enhance passenger comfort and convenience.

Terminal B: Southwest Airlines' Hub at BOS

Terminal B is strategically located in the southern section of BOS and is easily accessible via the Blue Line MBTA subway. The terminal underwent significant renovations as part of the nearly $200 million Terminal B Optimization project, which included adding 75,000 square feet of new space and consolidating three TSA checkpoints into one. This modernization aims to streamline passenger flow and improve overall efficiency.

Check-In and Boarding

Passengers flying with Southwest Airlines BOS Terminal can check in at the airline's ticketing and check-in desks located on the upper floor of Terminal B, near the departure concourses. Self-service kiosks are also available close to the passenger security checkpoint and airline ticket desks, allowing for quick and easy check-in. After obtaining a boarding pass, travelers proceed to the security checkpoint for screening. It's recommended to arrive at least 2 hours before departure to allow ample time for check-in and security procedures. 

Baggage Handling

BOS Terminal B features an upgraded baggage handling system that utilizes conveyor belts to efficiently move luggage from the lower level to the upper level baggage claim area. This modernization ensures a quicker and more reliable baggage claim process for passengers. 

Customer Assistance

Southwest Airlines provides dedicated customer service at Terminal B to assist passengers with various needs, including flight information, baggage inquiries, and general assistance. Friendly staff members are readily available to ensure a smooth and pleasant travel experience.

Conclusion

Southwest Airlines' operations at Boston Logan International Airport's  Southwest Airlines Terminal at BOS  are designed to provide passengers with a comfortable and efficient travel experience. From streamlined check-in procedures to a wide array of amenities, Terminal B serves as a modern and convenient gateway for travelers flying with Southwest Airlines.