How to Remove Hijacker from Amazon Listing – A Complete Guide by Seller Pickle

You are aware of the amount of work required to create and optimize your product listings if you are an Amazon seller. Everything from product sourcing to inventory control and brand development hinges on the confidence you've gained from clients. However, listing hijackers—one of the most annoying problems Amazon sellers face—can jeopardize all of this. That’s why it’s crucial to understand  quickly and how to remove hijacker from Amazon listing effectively before they damage your brand reputation and sales.

In this post, we’ll walk you through how to remove a hijacker from your Amazon listing and protect your brand, with expert tips from Seller Pickle, a trusted Amazon seller support platform.

What is a Hijacker on Amazon?

Listing hijackers are unapproved vendors who exploit your Amazon product listing, especially if you're selling under a private label, and offer the identical products—usually at a reduced price. Low-quality, used, or fake versions are typically what they sell, which hurts their sales and reputation.

Indications That Your Amazon Listing Was Hacken

Here’s how you can spot a hijacker:

• Multiple sellers appearing under your listing (especially if you’re a private label seller).

• Sudden drop in sales or Buy Box loss.

• Negative reviews related to poor product quality (even if your original product is high quality).

• “Ships from and sold by” shows another seller’s name.

How to Remove the Hijacker from Your Amazon Listing

Here are the exact steps to remove a hijacker and reclaim control over your product listing:

1. Buy the Hijacker’s Product

The first step is to buy the hijacker's product from Amazon as a customer. This helps you gather proof, such as packaging, invoice, and quality issues. Compare it with your genuine product to identify discrepancies.

2. Document the Evidence

Take clear photos and note any differences in:

• Product packaging

• Branding (missing logos, labels)

• Quality/materials

• Product details or usage

Save the invoice from Amazon—it will help in filing a complaint.

3. Send a Cease and Desist Letter

Contact the hijacker through Amazon’s messaging system. Send a polite but firm cease and desist message, stating that they are selling inauthentic products and infringing on your brand. Many hijackers will leave the listing just to avoid trouble.

Example message:

"We are the brand owner of [Your Brand]. You are currently listing under our ASIN without authorization. Your listing violates Amazon’s policy and infringes on our intellectual property rights. Please remove your offer within 24 hours or we will be forced to file a complaint with Amazon Legal and Brand Registry."

4. Report to Amazon (If No Response)

If the hijacker does not remove their offer, go to Amazon Seller Central and file a report under "Report Infringement" or "Report a violation". Provide:

• ASIN

• Order ID of the hijacker’s product

• Photos and comparison

• Explanation of how it violates Amazon’s policies

If you’re brand registered, you can use Amazon Brand Registry tools like Report a Violation (RAV) for faster action.

5. Use Seller Pickle’s Professional Help

Amazon doesn’t always act swiftly, and some hijackers are stubborn. That’s where Seller Pickle comes in.

• We specialize in Amazon hijacker removal services, ensuring:

• Step-by-step documentation and legal communication

• Fast reporting and escalation

• Brand Registry support and appeal writing

• 24/7 seller support

Whether you’re an FBM or FBA seller, we offer personalized solutions to help remove the hijacker from your Amazon listing quickly and permanently.

How to Prevent Hijackers in the Future

Enroll in Amazon Brand Registry – Gives you more control over your listings.

Use product packaging with branding – Logos and trademarks make it easier to prove IP infringement.

Apply for transparency codes – to help Amazon verify the authenticity of your products.

Pay careful attention to your listings –  Use tools or services to get alerts when a new seller shows up.

Final thoughts

A hijacked listing can have a detrimental effect on your sales, customer trust, and possibly the health of your Amazon account. Damage reduction necessitates prompt intervention..  You can safeguard your company and brand by spotting hijackers early and taking the appropriate action, especially with professional assistance like Seller Pickle.

Visit Seller Pickle – Your trusted partner for all Amazon seller support services.