allegiant airline reviews
allegiant airline reviews customer service reviews vary widely. Both on the ground and in the air, some travelers say they had pleasant experiences with courteous and kind employees.
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Allegiant Air Reviews: Is It Worth Flying with This Budget Airline?
Allegiant Air has carved out a niche for itself in the world of air travel by offering low-cost, direct flights to smaller airports in popular vacation destinations across the United States. But with its ultra-low-cost model come both praise and criticism. In this blog, we explore the key aspects of Allegiant Air, diving into passenger experiences, pros, cons, and what you can expect when booking a flight.
Overview of Allegiant Air
Founded in 1997, Allegiant Air is known for its no-frills, budget-friendly approach to air travel. Unlike major carriers, Allegiant focuses on connecting smaller regional airports to vacation hotspots, such as Las Vegas, Florida, and Arizona. By flying less frequently and targeting underserved markets, the airline keeps costs low and fares competitive.
Allegiant operates on an “à la carte” pricing model, meaning that while base fares may be incredibly cheap, passengers pay extra for almost everything beyond a seat on the plane—including carry-on luggage, seat selection, and even onboard refreshments.
Pros of Flying Allegiant Air
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Affordable Base Fares
One of the biggest draws of Allegiant Air is its incredibly low base fares. If you’re a traveler who can pack light and doesn’t mind forgoing certain luxuries, Allegiant offers a budget-friendly way to reach vacation destinations. -
Nonstop Flights to Regional Airports
Unlike larger airlines that require layovers at major hubs, Allegiant often provides direct flights to smaller, regional airports. This can save significant time and hassle for travelers living near these airports. -
Vacation Packages
Allegiant doesn’t just sell flights—it offers complete vacation packages, including hotel stays, car rentals, and even tickets to local attractions. These bundles can be convenient and cost-effective for those planning a getaway. -
Straightforward Booking Process
Allegiant’s booking process is easy to navigate, with a clear breakdown of optional add-ons. Travelers who are familiar with the airline’s model can customize their trip based on their specific needs and budget.
Cons of Flying Allegiant Air
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Additional Fees
While the base fares are attractive, Allegiant charges for almost everything beyond the basic flight. Carry-on and checked baggage, seat selection, and even printing a boarding pass at the airport come with added costs. These fees can add up quickly, making the total cost closer to that of a traditional airline. -
Limited Flight Schedules
Allegiant doesn’t operate daily flights on most routes. Instead, it offers flights only a few times per week. This can be inconvenient for travelers who need flexibility or are on tight schedules. -
No Complimentary Amenities
Unlike full-service airlines, Allegiant does not provide free snacks, beverages, or entertainment on board. Passengers must purchase food and drinks if needed, and there are no in-flight Wi-Fi or entertainment systems. -
Strict Baggage Policies
Allegiant has strict baggage size and weight limits. Passengers who exceed these limits may face high fees at the airport. It’s crucial to measure and weigh your bags before flying to avoid unexpected charges. -
Mixed Reviews on Customer Service
Allegiant Air has received mixed reviews regarding customer service. While some passengers report positive experiences, others have complained about difficulties with rebooking flights, handling cancellations, and resolving issues with fees.
Passenger Experience
Passenger reviews of Allegiant Air are often polarized. Some travelers appreciate the airline’s low fares and direct routes, especially when flying to vacation destinations. Others, however, have expressed frustration with the lack of amenities, strict policies, and fees for basic services.
Common positive feedback includes:
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Affordable and convenient direct flights.
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Clean and well-maintained aircraft.
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Friendly and helpful flight attendants.
On the other hand, common complaints include:
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Frequent delays and occasional cancellations.
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Limited customer support in case of flight disruptions.
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High fees for carry-on bags and seat selection.
Tips for Flying Allegiant Air
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Book Early for the Best Fares
Allegiant offers the lowest fares when you book well in advance. As the departure date approaches, prices tend to increase. -
Pay for Baggage During Booking
To avoid higher fees, it’s best to add baggage during the initial booking process. Waiting until you get to the airport will result in significantly higher charges. -
Pack a Personal Item Only
If you’re traveling light, try to fit everything into a personal item that meets Allegiant’s size requirements (16 x 15 x 7 inches). This way, you can avoid paying for a carry-on bag. -
Bring Your Own Snacks and Entertainment
Since Allegiant does not offer complimentary refreshments or entertainment, it’s a good idea to bring your own food, drinks, and devices loaded with entertainment for the flight. -
Arrive Early
Allegiant operates out of smaller airports, which may have fewer amenities and longer check-in lines during peak times. Arriving early ensures a smoother boarding process.
Final Verdict: Is Allegiant Air Worth It?
Allegiant Air can be a great choice for budget-conscious travelers who are willing to forego the extras that come with traditional airlines. If you understand the airline’s fee structure and pack accordingly, you can score a great deal on direct flights to popular destinations.
However, if you value flexibility, complimentary amenities, and top-tier customer service, you may find Allegiant lacking in certain areas. Ultimately, Allegiant Air is best suited for those seeking affordable, direct flights and who don’t mind paying for only the services they need.